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Kollective Design have been fantastic in taking the weight of needing to produce graphics on a daily basis for my business. Now I can just submit a request and leave it to the experts whilst I work on other area's of my business.
I wasn't sure how to get the new image and branding for my business, but the kollective team took the time to understand my views and goals and the result was so much better than I ever imagined, I wouldn't recommend anyone else if you are struggling to bring your design ideas to life!
Brandon & his team always meet our needs for any changes we request. Our experience has been great so far since signing up in late September. I would recommend them to anyone needing website help for their business, wouldn't go anywhere else.
Our standard presentation design turnaround times vary depending on the complexity of the request. If a request is more extensive, such as a 10+ page brochure, please note that the time frame may extend beyond our usual delivery estimates. We'll keep you updated on any changes.
For standard web design tasks, we aim to deliver promptly. However, larger requests, like extensive site changes or redesigns, may require additional time. You’ll be informed if more time is needed to complete your project.
We ask that all design requests be submitted through our portal. This helps us streamline requests and track progress efficiently.
For smooth handling, all design requests should be made through our portal. This way, we can easily keep track of updates and revisions in one place.
All design requests should be submitted in our portal to ensure they’re recorded accurately and can be tracked through our system.
When a revision is submitted, the deliverable timeline is reset to allow us time to make the requested changes. We’ll always work to complete revisions as quickly as possible.
While we aim to meet every deadline, some complex projects may take longer to complete. If this happens, we’ll notify you of any changes directly in the portal, so you’re always kept in the loop.
FileFly is our trusted partner for seamless file transfers, integrated to facilitate easy file sharing between us and you.
Yes, you’re free to cancel anytime, with no hidden fees or contracts.
